FAQ
Answers to what people ask us most. Anything else, write to help@christmascandles.shop.
When will my order arrive?
Orders are dispatched within two working days and arrive in 7 to 12 days with a tracking number.
Will it arrive before Christmas?
Orders placed by the cutoff date shown at the top of the page are dispatched in time for standard delivery before the 25th.
Is shipping free?
Yes, on every order, to every country we deliver to.
Are the LED candles safe around children?
They run on batteries with no flame, no smoke and no wax. The lanterns come with batteries already in.
Can I send it as a gift?
Yes. Ship to any address at checkout. The scented candles, the tree candle and the lantern come in their own gift box.